Privacy Policy (Fuel by Design)

Last Updated: [FILL IN: Month Day, Year]

Fuel by Design (“Fuel by Design,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit fuelbydesign.com (the “Website”), contact us, request information, or book services.

Fuel by Design is based in Warren, Ohio, and may offer in-person services in Warren and nearby areas, as well as telehealth services across Ohio (where available and permitted).

1) What This Policy Covers

This Privacy Policy applies to information collected through:

• Our Website and any pages that link to this Privacy Policy
• Online forms (contact forms, request info forms, intake-style forms)
• Emails, texts, calls, and other communications related to Website inquiries

Important: If you become a patient/client, additional privacy practices may apply to your medical information. This Website Privacy Policy is not a substitute for any clinic-specific medical privacy notices you may receive in the course of care.

2) Information We Collect

A) Information you provide to us

Depending on how you interact with the Website, we may collect:

• Contact details (name, email, phone number)
• Appointment-related details (requested service, preferred date/time, notes you submit)
• Basic intake information you voluntarily provide (for example: goals, symptoms, history, or other health-related details)

Please avoid submitting sensitive medical information through standard Website contact forms unless the form explicitly states it is secure and intended for that purpose.

B) Information collected automatically

When you use our Website, we may automatically collect:

• Device and browser data (device type, browser type, operating system)
• Usage data (pages visited, time on page, clicks, referring/exit pages)
• Approximate location (city/region-level, based on IP address)
• Log data (IP address, timestamps, error logs)

C) Cookies and similar technologies

We may use cookies, pixels, tags, and similar tools for:

• Site functionality
• Analytics (understanding what content performs best)
• Advertising/retargeting (if enabled)
• Security and fraud prevention

3) How We Use Your Information

We may use collected information to:

• Respond to inquiries and provide requested information
• Schedule appointments and deliver services you request
• Improve Website performance, content, and user experience
• Send administrative messages (confirmations, updates, policy changes)
• Send marketing communications (only where permitted or with consent; you can opt out anytime)
• Maintain security, prevent fraud, and troubleshoot issues
• Comply with legal obligations and enforce our terms

4) When We Share Your Information

We do not sell your personal information in the traditional sense. We may share information in these scenarios:

A) Service providers (vendors)

We may share information with vendors that help us operate, such as:

• Website hosting and security providers
• Analytics providers (e.g., Google Analytics / GA4)
• Scheduling/booking platforms (e.g., [FILL IN TOOL])
• Email/SMS platforms (e.g., [FILL IN TOOL])
• Payment processors (if applicable) (e.g., [FILL IN TOOL])

These providers are permitted to process information only to perform services for us.

B) Legal and safety reasons

We may disclose information if required to do so by law, subpoena, court order, or if we believe disclosure is necessary to:

• Protect rights, safety, and security of our business, clients, or others
• Investigate fraud or respond to government requests
• Enforce our agreements and policies

C) Business transfers

If Fuel by Design is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

5) Marketing Communications (Email/SMS)

If you opt in to receive emails or texts, you can opt out at any time:

• Email: click “unsubscribe” in the message (when available)
• SMS: reply “STOP” (where supported)
• Or contact us directly using the details in Section 13

Message/data rates may apply depending on your carrier.

6) Cookies, Analytics, and Ads

A) Analytics

We may use analytics tools (such as GA4) to understand traffic and improve the Website. These tools may use cookies or similar technologies.

B) Advertising / retargeting (if enabled)

If we run ads, we may use pixels (such as Meta/Google) to measure performance or show relevant ads. These tools may collect information about your browser/device and activity on our Website.

C) Your cookie choices

You can control cookies by:

• Adjusting your browser settings (block/delete cookies)
• Using any cookie consent banner/settings we provide (if enabled)

Note: blocking cookies may affect site functionality.

7) Payment Information

If you pay for services online, payments are typically processed by third-party payment processors. We do not store full payment card details on our servers. Your payment is governed by the payment processor’s privacy policy.

Payment provider(s): [FILL IN, if applicable]

8) Data Retention

We keep personal information only as long as reasonably necessary to respond to requests, provide services, maintain business records, and comply with legal and regulatory obligations.

9) Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure. Please use caution when sharing information online.

10) Your Privacy Rights

Depending on where you live, you may have rights to request access to the personal information we hold about you, request correction of inaccurate information, request deletion (subject to legal exceptions), opt out of marketing communications, and limit certain processing (in some jurisdictions).

To make a request, contact us using Section 13. We may need to verify your identity before fulfilling certain requests.

“Do Not Track”

Some browsers offer a “Do Not Track” signal. Because standards vary, we do not respond to all DNT signals in a consistent way.

11) Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we’ll take appropriate steps.

12) Third-Party Links

Our Website may contain links to third-party websites (social platforms, articles, partners). We are not responsible for the privacy practices of those third parties. Please review their policies.

13) Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, contact:

Fuel by Design
1842 E Market St Ste B, Warren, OH 44483
Phone: 330-536-9510
Email: designyourfuel@gmail.com

14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date.